How satisfied are you with this reply? This QFE and these files are distributed by Microsoft only, please contact them directly if you need to get them. I have tried troubleshooting every aspect of sound with no luck. Outdated drivers are one of the possible reasons why you’re having an issue with the sounds of your computer after the update. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

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On Windows Vista the Microsoft audio function driver installs by default. In the dialog box, select “Reinstall or Upgrade” radio button, then press Next. You may need to reinstall SoundMAX.

HD-Audio — The Linux Kernel documentation

User Replied on July 18, Found a bad link? A dialog box appears. Microsoft R DirectX 9. Hi You could try a in-place-repair.

No sound after new version of Windows 10 updated last night

Dyan Rey Replied on July 18, When upgrading or reinstalling, “Setup Type” dialog box appears. Is there any way that I can take my computer back to pre “Creator” update.


I have an hp desktop computer. Click on SoundMAX driver item from the list. In reply to A.

Hi Brian, Outdated drivers are one of the possible reasons why you’re having an issue with the sounds of your computer after the update. Everything is fine except I can’t, for the life of me, recall the procedure that worked the first time.

In reply to Dyan Rey’s ad1988 on July 18, How satisfied are you with this reply?

This site in other languages x. It is always best to remove any previously installed SoundMAX driver from the system before installing a new a1988.

Reboot the system to fully uninstall the drivers. Sorry this didn’t soynd. In reply to BrianYard’s post on July 23, BrianYard Replied on July 23, Click on the Next and OK prompts as they appear.

Get tech support here. Thanks for your feedback, it helps us improve the site. Some very kind member of this community sent me a fix for the problem that worked perfectly.


This QFE is made available by Microsoft, and it is required to update Operating System soynd before installing the audio driver. To address your concern, we suggest that you run the Microsoft Easy Fix Solution tool provided on this link.

I don’t know what to do and it doesn’t seem fair that I have to buy a new computer to be able to play sond music or hear the sound on a video, as I didn’t ask for the “Creator” update. User Replied on July 23, Reboot the system to complete the installation. Did this solve your problem? Help us by reporting it. In the dialog box, press Next.