Rakesh Narayanaswamy Replied on October 9, There may be newer software available for your’s, but you might be better off with the CD Thanks for marking this as the answer. In reply to slance’s post on October 9, You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. This is so annoying, because the printer works well when it works.

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I would suggest you to install the latest available drivers on manufacturer’s website in compatibility mode. I would suggest you to run this troubleshooter to check if the issue is with your Printer.

Dell 968w AIO printer does not work in Windows 10

If the issue persists, do get back to us. The check box is near the bottom.

There is an issue with the Print Spooler interfering with the Uninstall and Reinstall process This is what I had to do Rakesh C N Microsoft Community. Thanks for your 96w8, it helps us improve the site.

You might also try right clicking on the Install or Setup file of the dell software and select Properties And also refer the link below and check if it helps http: Bidirectional Support must be Enabled, and the setting won’t stick if the printer is hooked up. I don’t know anything about Macs, and whether they have a similar feature to Compatibility Mode or not There is a specific method needed to get the printer uninstalled and reinstalled Thanks for marking this as the answer.


Stranger yet is I do have trouble uninstalling the printer, I pringer to make several attempts I end up going to the Dell site and have to download the driver and Wizard to get it to work.

How satisfied are you with this reply? Regardless, the next time the issue arises, try my method Sal Created on October 9, The “Print Spooler” can be found in Control Panel I would think MS would want to help fix these 968s.

Dell w AIO printer does not work in Windows 10 – Microsoft Community

Sal Replied on October 9, Now I have to 986w everything at work, and my wife is threatening to buy a new printer. Hi, I’m not real sure, but I think that printer is actually made by Lexmark Hi Sal, Thank you for posting your query in Microsoft Community.

Did this solve your problem? Select XP or Vista Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.


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It only happens when you upgrade to Win 8, 8. I have been through this several times, and I get it to work, but then after a few days, or even 1 restart, it stops working.

Remove the Fax first I understand your concern and will assist you to resolve this issue. Tell us about your experience with our site. Hello, Is there any new information on the Dell w and Windows Otherwise, all I get with my machine is the Lexmark Fax, and as a result, you can’t “Remove” the printer.

Maybe Win 7 possibly If the printer was being installed for the very first time, this wouldn’t be an issue This is so annoying, because the printer works well when it works.